How Can I Return an Item

If you need to return your items, we support the option of self-sending for return. You can use any courier you like to return the items and you will be responsible for the cost of returning the items. After sending the items back, please add the tracking information of the package.

Return Shipping Fee

After submitting a return request, you are responsible for covering the return shipping costs to send back the return items yourself

How long do I have before making a return?

You can return items within 3 days of purchase, with an exception.
Items that can't be returned

Refunds

You won't receive a refund If if the returned items do not pass quality inspection

For items returned that passed the quality test, we will process your refund after the items is/ are received

Depending on your financial institution, refunds can take 5-14 business days (up to 30 days) to' credited to your original payment account

Important Notice

I. The address attached to your package is NOT the return address you should use. If you send the return package to any other address, the processing time for your return may be delayed. You should only send the return package to the address on the return details page.

Il. Please make sure that you do NOT accidentally include any items in your return package that you do not wish to return. If you have accidentally included a wrong item, please contact Customer Service. We cannot promise that wrong items found will be returned and we do not store or provide refund or compensation for such items

If you have any questions about making a return or this policy, please contact our customer service.

Shipping options

You may choose standard shipping depending on the items in your order and your location. As your orders may be handed over to local carriers for the final leg of delivery, tracking may not be available every step of the way.

Shipping address

Please make sure that you have provided the correct and current address for shipping and delivery.

Shipping time and cost

After an order has been successfully paid and confirmed, you will see the delivery time and cost for shipping on your order confirmation page. You will also receive an order confirmation message that will outline the processing time for your order.

It may take 1-3 days to process your order. You will receive a message once your order has been shipped.

Delivery takes a minimum of 7 working days

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